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- No
1. Summary of the impact
Galanis’ analysis of the effectiveness of monetary policies that support green financial systems has informed party-political policy debates and enabled the UK Labour Party, the EU Parliament and the World Wide Fund for Nature (WWF) Hellas to promote the introduction of green investment programmes for banks in an effort to reduce CO2 emissions. Providing politicians, policy makers and campaigners with new information about the financial stability of green quantitative easing schemes has enabled the development and realisation of campaign pledges and contributed to debates about the financial industry’s potential contribution to green new deal.
2. Underpinning research
Galanis’ research at the Institute of Management Studies (IMS) at Goldsmiths is motivated by questions about the interconnections between financial stability and environmental sustainability. Since the 2007 global financial crisis, the potential role of the banking industry in delivering green policies has received considerable attention among policy makers and policy institutions. Existing economic models that inform policy making, however, lack a clear understanding of the interaction between macroeconomic, environmental, and financial variables. Without these data, policy makers cannot advocate policies which target both financial stability and environmental sustainability.
Computational economic models: In order to provide a critical analysis that speaks to financial stability and environmental sustainability, Galanis’ develops computational economic models which includes writing the functional forms that take into account people’s cognitive limitations and relevant biases. His article, "Macroeconomic and stock market interactions with endogenous aggregate sentiment dynamics" (2018) is an example of Galanis’ use of economic modelling to capture how financial stability is an emerging phenomenon in advanced financial systems [R1].
In 2016, Galanis, working with colleagues from the University of Greenwich (Dafermos and Nikolaidi) and the New Economics Foundation (NEF) co-developed a new computational economic model to analyse the interaction between ecosystems, financial systems, and the macroeconomy. By running a simulation analysis using the Dynamic Ecosystem-FINance In Economy (DEFINE) model, Galanis and the research team were able to evaluate and model the extent to which the implementation of a green quantitative easing programme would help banks reduce the financial risk associated with climate change [R2].
Analysing the interconnections between financial stability and environmental sustainability: The simulation analysis using the DEFINE model suggests that if central banks buy a specific proportion of green bonds and if they keep the same share of the green bond market in the next decade, then the purchase of corporate green bonds reduces their interest rate, in comparison to the interest rate on conventional bonds. A reduced interest rate is a lower risk outcome which means that businesses become more willing to invest in projects involving renewables and energy efficiency. Furthermore, the lower cost of borrowing on the bond market would make businesses more willing to issue bonds, instead of relying on bank loans. Galanis’ co-authored article, Climate Change, Financial Stability and Monetary Policy (2018), uses this analysis to show that in comparison to a business-as-usual scenario, green quantitative easing (QE) programmes can help boost investment in renewables and energy efficiency which would help reduce global warming in the long run [R3]. As more firms invested in green initiatives, in response to lower interest rates on green bonds, the financial health of these businesses and banks would consequently lead to greater financial stability and a reduction of CO2 emissions.
Challenging misconceptions about the destabilising effect of green financial systems: The research findings provide the first coherent study on the effects of green quantitative easing and shows that central banks could help countries move closer toward their decarbonisation targets by purchasing green corporate bonds without risking financial instability. Galanis’ articulation of green finance and financial stability has been presented to the GUE/NGL (Confederal Group of the European Left/ Nordic Green Left) Parliamentary Group in the European Parliament who were discussing “EU peripheral economies from austerity to sustainable growth’ (December 2016). The research has also been used to discredit claims that green monetary policies have a destabilising effect on the economy. For example, in 2019, the APO Australian Think-tank, cited ‘Climate Change, Financial Stability and Monetary Policy’ to mount a challenge to a leading politician who had questioned the sustainability of green policies and finances.
3. References to the research
[R1] Flaschel, P., Charpe, M., Galanis, G., Proano, C. and Veneziani, R. (2018) “Macroeconomic and Stock Market Interactions with Endogenous Aggregate sentiment dynamics” Journal of Economic Dynamics and Control, 91, pp. 237-256
[R2] Dafermos, Y., Nikolaidi, M., Galanis, G. (2017), "A stock-flow-fund ecological macroeconomic model", Ecological Economics, 131, pp. 191-207
[R3] Dafermos, Y., Nikolaidi, M., Galanis, G. (2018), Climate Change, Financial Stability and Monetary Policy, Ecological Economics, vol. 152, pp. 219-234
*All outputs submitted to REF2
4. Details of the impact
Finding ways to transition to a low carbon economy is a key policy challenge across the world that has implications for all major industries. However, it has not always been clear how central banks might contribute to new green policies without taking on additional financial risk. Galanis’ research on the interconnection between sustainable banking practices and the macroeconomy has helped challenge misconceptions about this risk, providing the Vice President for the European Parliament, the economic adviser for the World Wide Fund for Nature (WWF) Hellas and the Labour Party (UK) with evidence that allows them to advocate for new green financial initiatives.
Informing green financial policy recommendations and pledges
Council on Economic Policies (CEP) propose that banks contribute to low carbon economy: In November 2017, Galanis’ co-authors, Dafermos and Nikolaidi, presented their research analysis on green fiscal policy at a CEP workshop on ‘Central Banking and Green Finance’. The CEP went on to release proposals regarding how central banks can help the transition towards a low carbon economy in a discussion paper entitled, ‘Central Banks and the Transition to a Low Carbon Economy’ (2018). The paper cites Galanis and his co-researchers report in relation to questions about whether green quantitative easing is a realistic and financially stable option for central banks [S1].
EU Parliament propose amendments for a sustainable finance bill: Galanis gave a presentation on his research to the EU parliament in 2017, whereafter MEP Dimitrios Papadimoulis, Vice President of the European Parliament and his Cabinet maintained close contact, initiating continued discussions on issues regarding green financial policies and drawing on Galanis’ two articles in Ecological Economics [R3, R4]. An email from the Office of the Vice President of the European Parliament confirms how Papadimoulis used Galanis’ research: “As a direct result [..], Mr Papadimoulis proposed amendments to the ‘Sustainable Finance’ report of the Committee of Economic and Monetary Affairs of the European Parliament (ECON) in October 2017; citing the two papers” [S2]. While the bill was not passed, the citation and Papadimoulis’ subsequent thinking on amendments to EU sustainable finance reports is indicative of the interest in Galanis’ analysis of sustainable banking initiatives and the use of the research to inform political debates and EU legislation [S3].
Australian think tank cites research to support claim that green initiatives would not be ‘economy wrecking’: In May 2019, the Australia Institute, an independent public policy think tank, published a discussion paper claiming that Australia could achieve ambitious green targets without severely impacting on the economy. Their evaluation countered claims by the Business Council of Australia (BCA) which suggested that increased action on climate change would be ‘economy wrecking’ and raised questions about the Australian government’s approach to environmental policies. Citing Galanis’ co-authored paper [R3] as evidence of the, ‘significant cost of inaction’ and specifically the systemic financial risk associated with ‘excess investment in fossil fuel and other high carbon assets’, the Australian Institute’s report contributes to their mission to challenge misconceptions by sourcing robust research and applying it to real world problems [S4].
WWF Hellas advise the Greek Government on the creation of a Hellenic Development Bank: The DEFINE model’s analysis on the relationship between green finance and financial stability was originally developed in conjunction with the New Economics Foundation (NEF). Former NEF Senior Economist, Oliver Vardakoulias, who now works as Economic Policy Coordinator for the WWF Hellas, describes how he used DEFINE’s subsequent analysis to further the work of the WWF and to guide his recommendations to the Greek Government:
“After joining WWF Greece in 2018, I have been using the publications and research results of Dr Galanis and his co-authors (a) to lobby financial regulators for the need of investigating the links between Greece’s financial sector, macroeconomic stability and environmental sustainability; and (b) to formulate specific recommendations to the Greek government in the context of the creation of the Hellenic Development Bank (HDB) in 2019.” [S5]
Labour Party use new information about the financial viability of green banking systems to endorse their proposals for a Green New Deal: Galanis’ research has also played a role in the Labour Party’s 2019 Election Manifesto and has contributed to their commitment to a Green New Deal. In October 2018 the Labour Party launched ‘The Green Transformation: Labour’s environment policy’ marking Labour’s new focus on climate action, which paved the way for the party’s commitment to a ‘green industrial revolution’, announced by Shadow Chancellor of the Exchequer, John McDonnell MP (2015-2020) in June 2019.
Labour’s pledge included a review of the role of the financial sector in helping with climate crisis, as described in the subsequent report: ‘Finance and Climate Change: A Progressive Green Finance Strategy for the UK’. Galanis’ co-researchers, Nikolaidi and Dafermos were on the external review group that produced this report and the findings of the Ecological Economics paper on ‘Climate Change’ directly informed five of the key recommendations [S6]:
Make climate-related financial disclosures mandatory
Green the mandate of the Bank of England by re-interpreting and/or modifying it
Green the collateral framework of the Bank of England’s Monetary Policy Operations
Use the NIB to steer bank credit towards low-carbon projects
Green the Bank of England’s Corporate Bond Purchase Scheme
The report, published in November 2019, attracted considerable attention, as evidenced through articles in The Financial Times, Bloomberg and ITV news [S7].
In September 2019 delegates at the Labour Party conference voted overwhelmingly in favour of a Green New Deal programme which pointed to ‘radical policies to increase social and economic justice’. After the surprise announcement of a general election in October 2019, Labour launched their Election Manifesto which identified green financial investments as part of their commitment to ‘A Green Industrial Revolution’. Labour’s pledge included the introduction of a ‘Sustainable Investment Board’, costing environmental impacts into fiscal decisions made by the Office for Budget Responsibility and ensuring the UK’s financial sector is more involved in efforts to tackle climate crisis:
“We will do this by improving the fitness of our financial authorities to mobilise green investment and by giving them powers to manage the risk to financial stability posed by short-sighted investment in polluting assets.” [S8]
Leading campaign group, Friends of the Earth, noted that Labour’s election pledges are the ‘greenest’/strongest on climate change interventions and while Labour lost the 2019 election, they continue to support a green new deal, as evident in declarations regarding post-pandemic financial support that advocate radical green investment programmes to address the climate emergency.
5. Sources to corroborate the impact
[S1] Paper: Pierre Monin (2018) ‘ Central Banks and The Transition to a Low Carbon Economy’ Council on Economic Policies, Discussion Note, 28/1, p. 11, 1 March 2018.
[S2] Written testimony: Dimitrios Papadimoulis MEP, Vice President of the European Parliament, 11 November 2019.
[S3] Draft Report (PE630.512v01-00): European Parliament, Committee on Economic and Monetary Affairs: ‘Amendments 124-385: Establishment of a framework to facilitate sustainable investment’ p.9, 12, 56, 17 December 2018.
[S4] Report: Tom Swann, Richie Merzian, ‘A Model Line-up: Comparing economic models of high ambition emission reduction targets’, The Australia Institute, p.12, May 2019.
[S5] Written testimony: Oliver Vardakoulias, Economic Policy Officer, WWF Greece, 15 August 2019.
[S6] Report: See: Recommendation II: Make climate-related financial disclosures mandatory (pp. 28-29); Recommendation IV: Green the mandate of the Bank of England by re-interpreting and/or modifying it (pp.30-31); Recommendation V: Green the collateral framework of the Bank of England’s Monetary Policy Operations (pp. 31-32); Recommendation VI: Use the NIB to steer bank credit towards low-carbon projects (pp. 32-33); Recommendation VII: Green the Bank of England’s Corporate Bond Purchase Scheme (pp. 33-34) in ‘Finance and Climate Change: A Progressive Green Finance Strategy for the UK’, Report of the independent panel commissioned by Shadow Chancellor of the Exchequer John McDonnell MP’, November 2019.
[S7] Select media reports: a) The Financial Times ‘ Labour eyes penalties for financiers of climate change’ , 1 November 2019; b) Bloomberg, ‘Labour to tackle financial institutions funding climate change’ 2 November 2019; c) ITV, ‘Banks and hedge funds financing climate change to be tackled by Labour’, 2 November 2020 [Grouped Source]
[S8] Manifesto; see ‘A Green Industrial Revolution: Economy and Energy: Investment’ in Labour Party Manifesto, ‘ It’s Time for Real Change’ p.13, 21 November, 2019.
- Submitting institution
- Goldsmiths' College
- Unit of assessment
- 17 - Business and Management Studies
- Summary impact type
- Societal
- Is this case study continued from a case study submitted in 2014?
- No
1. Summary of the impact
Bond and colleagues’ research has led to a greater understanding of core work design factors that underpin employee wellbeing and productivity. This work has influenced organisational approaches to managing employee stress, via policies, guidelines and resources developed and offered by the UK Health and Safety Executive (HSE). It has also been used within two major consultancy projects to inform interventions designed to enhance the performance of elite professionals, specifically: (1) the British Paralympic Association (BPA) Table Tennis (TT) team in 2015/16; and (2) European Space Agency (ESA) mission-critical personnel in 2017/18.
2. Underpinning research
General Context. Work-related stress has significant impacts on both employees and organisations. For employees, work-related stress can lead to psychological strain and eventually mental health problems; for organisations, it may lead to individuals taking more time off work (i.e., sickness absence), leaving their employment (i.e., turnover), failing to learn how to do their job effectively, and/or withdrawing their effort (i.e., decreased work performance). In 2000, the HSE—a government agency responsible for overseeing and regulating workplace health, safety and welfare—proposed to tackle this problem by promoting six specific areas of work design, that when properly managed would minimise the potential for work-related stress. They referred to their approach as their ‘Stress Management Standards.’ The six work design factors they focussed on were reasonable levels of job demand, high levels of job control, adequate support, good relationships, clearly defined roles and well-planned work changes. Whilst, at the time, there was good evidence for the impact of these six factors on employee mental health, their impact on organisations was less clear. For example, would enhancing these six factors lead to financial improvements by increasing work performance, reducing sickness absence, and lowering turnover? Scientifically demonstrating such business benefits was seen as crucial in ensuring that organisations readily and enthusiastically improved these work design factors. Therefore, it was important to understand two key issues: firstly, whether there was evidence that the six factors actually predicted beneficial business outcomes; and secondly, whether work redesign interventions that focused on improving the six factors lead to enhanced business outcomes.
Predicting beneficial business outcomes. In 2003 and 2006, Bond and colleagues carried out two longitudinal studies examining how well one of these work design factors, job control, predicted a range of important outcomes, including productivity benefits [R2, R3]. Job control is defined as people’s ability to influence their work environment and is the factor in the HSE’s Stress Management Standards for which there was the most convincing evidence base for having beneficial impacts. At the time of their publication, Bond and colleagues research on job control constituted two of the few methodologically rigorous studies on the benefits of that work design factor, as well as a number of the other five. Crucially, they carried out their research in business environments, ensuring real-world relevance and applicability of the findings. Interest in the research is reflected in citation rates [R2, 983 citations, R3, 258 citations]. Findings indicated that job control longitudinally predicted outcomes that resulted in business benefits, namely objectively rated performance and job-related learning, as well as outcomes related to employee wellbeing, specifically mental health and job satisfaction [R2, R3]. Concurrently, in 2004, Bond won a competitive tender from the HSE to conduct a meta-analysis on existing research that examined the business benefits for the HSE’s six work design factors. This work confirmed that the six factors predicted better performance (self-report and objective), less absenteeism and less turnover intention, albeit to variable extents [R4]. This work was seminal in the development of an evidence base that would help organisations to identify and tackle factors that may impact employee productivity.
Enhancing beneficial business outcomes. To understand the efficacy of work redesign interventions for improving employee productivity and wellbeing, in 2001 and 2008 Bond and Bunce carried out, what was at the time, only the second and third work redesign interventions that used a longitudinal quasi-experimental design (considered to be the ‘gold-standard’ of empirical, organisational intervention research). The two studies demonstrated that redesigning employees’ work to increase their job control (e.g., deciding the time of day and order in which they could choose to do some tasks), led both to significant improvements in their productivity (i.e., absence rate declines and improved, self-rated performance), and their mental health [R1, R5]. Importantly, findings also showed, for the first time, that these improvements occurred because they increased people’s perceptions of job control (i.e., this was the psychological process of change), which at that time was a widely held hypothesis, but one that had insufficient empirical backing. This research also garnered significant attention [R1, 428 citations, R5, 288 citations] and encouraged the development of work redesign interventions as a means of targeting core work environment factors that would lead to marked improvements in employee productivity and wellbeing and resulted in funding, commissions and consultancy with a series of high-profile organisations, including Halifax, JP Morgan, UK Sport, the BBC, Goldman Sachs, the ESA, and Austrian Space Forum (ASF).
3. References to the research
R1. Bond, F. W., & Bunce, D. (2001). Job control mediates change in a work reorganization intervention for stress reduction. Journal of Occupational Health Psychology, 6(4), 290.
R2. Bond, F. W., & Bunce, D. (2003). The role of acceptance and job control in mental health, job satisfaction, and work performance. Journal of Applied Psychology, 88(6), 1057.
R3. Bond, F. W., & Flaxman, P. E. (2006). The ability of psychological flexibility and job control to predict learning, job performance, and mental health. Journal of Organizational Behavior Management, 26(1-2), 113-130.
R4. Bond, F. W., Flaxman, P. E., & Olivette, S. (2006). A business case for the management standards for stress. London: HSE.
R5. Bond, F. W., Flaxman, P. E., & Bunce, D. (2008). The influence of psychological flexibility on work redesign: Mediated moderation of a work reorganization intervention. Journal of Applied Psychology, 93(3), 645.
*All outputs available on request
4. Details of the impact
Bond’s rigorous research demonstrated that core work design factors consistently predicted employee wellbeing and productivity [R2, R3, R4]. The HSE used this research to develop policies, guidelines and resources relating to work-related stress, which, in turn, have gone on to impact organisational approaches to managing employee stress throughout the REF period, August 2013-2020. Bond’s research also demonstrated the ubiquitous wellbeing and productivity benefits of enhancing one particular work design factor, job control [R1, R5]. Two consultancy projects led by Bond used this knowledge to facilitate improved leadership and organisational change, respectively, in order to enhance the performance of two sets of elite professionals. Specifically, these projects focussed on enhancing: (1) the medal take of the BPA TT team in 2015/16; and (2) mission-critical operations in ESA personnel in 2017/18.
Impact 1. Impacting organisational approaches to managing employee stress. Bond and colleagues’ research contributed to the development of the HSE’s policies, guidelines and resources relating to work-related stress, with their research report in 2006, A business case for the management standards for stress [R4], being particularly influential. The HSE’s former Senior Occupational Psychologist, Stress Priority Programme Team, Steve Lee, states that Bond’s “evidence-based approach…made a significant contribution to the work being taken forward by the Health and Safety Executive.” Lee continues: “The development of the business case was essential for being able to show return-on-investment and provided an economic argument that reinforced, and made more palatable, an employer’s duty to assess risk. This work enabled the regulator to galvanise its position.” The HSE’s work has since gone on to impact organisational approaches to managing employee stress and according to Lee “remains the benchmark for assessing organisational performance.” Lee continues: “I now work as the Head of Health and Wellbeing within the NHS, overseeing the health and wellbeing offer to over 1.3 million staff. The work that Goldsmiths undertook to produce, especially around the adoption of preventative approach to health and wellbeing, is now influencing the agenda within Europe’s largest employer.” [S1]. Over this REF period, August 2013-2020, the HSE continue to provide opportunities for organisations to implement their approach in order to better manage employee stress and in 2017 launched a stress microsite to provide advice and resources to that end. Bond’s research continues to inform the HSE’s ‘business case’ for promoting the Stress Management Standards, as evidenced in Appendix 1: ‘Business Case Preparation’ of their March 2019 Workbook; ‘ Tackling Work-Related Stress Using the Management Standards Approach,’ (March 2019) [S2].
Impact 2. Increasing medal take of the BPA TT team through enhancing autonomy/control in athletes. Paralympic TT is professionally played in over 100 countries and is the third largest Paralympic Sport in terms of the number of professional athletes. In the 2012 Summer Paralympic Games (held in London), the British team achieved a total of 3 medals (having won none in 2009). Keen to improve the number of medals won (i.e., the ‘medal take’) by British Paralympic teams, UK Sport invested in measures to improve the world ranking of those teams in 2015 and to increase their medal take at the 2016 Paralympics in Rio.
Since 2010, Bond has consulted with Team GB and ParalympicsGB to train sport psychologists who worked primarily with these elite athletes. One of these psychologists, Dr Tim Pitt, former Performance Psychologist at English Institute of Sport (EIS), recommended Bond, and his evidence-based approach, expertise and holistic methods to the BPA TT Head Coach, Greg Baker. Baker had won a financial award from UK Sport to develop effective leadership skills and to empower an effective dynamic within his team. This award reflected UK Sport Performance Director (2009-present) Gorazd Vecko’s ambition to build a “positive and dynamic team environment designed to enable players to realise their potential and achieve at their highest level” (BPA TT team official website, Sept 2020). With his award, Baker hired Bond to apply his research and practical skills surrounding improving the performance of workers and athletes by increasing their autonomy/control, which started by enhancing effective leadership. Bond began working with the BPA TT team in April 2015, and his worksite intervention involved 1:1 and group sessions with coaches to train them in Transformational Leadership (TL) techniques that were enhanced by Bond’s own research projects. A core aim of TL is to train leaders on how to provide their workers/athletes with more autonomy/control over their work/training, and to teach leaders ways they can achieve this aim, so as to enhance worker/athlete motivation and commitment.
Bond’s TL programme is directly cited in Sections 2 and 3 of Baker’s report on the project and Baker went on to reflect on the success of the programme, highlighting an expected shift to a more involved, autonomous and participative decision-making leadership culture. Specifically, Baker wrote that through Bond’s approach: “Passive-avoidant leadership significantly reduced…which is a positive change, with the athletes and support staff noticing the coaches asking more open questions than telling, being more involved when needed, making decisions when needed, and implementing positive changes where applicable.” Furthermore, Baker wrote that through Bond’s approach: “coaches were trained as to how to allow athletes to have their own voice in feedback and within their training programmes, and these skills were used in regular one to one meetings prevented coaches from avoiding or overly controlling these conversations” [S3].
Bond’s intervention ultimately contributed to Vecko’s ambition for the BPA’s TT Team. In the 2015 World Championships the BPA TT team exceeded UK Sport’s target and placed joint third in the world (up from 13 in 2012). Twelve players qualified for the 2016 Paralympics (up from 9 in 2012), and the team went on to win 2 gold and 1 bronze medals. The impact of Bond’s intervention in contributing to this outcome is corroborated by Pitt who stated that: “The TT team ultimately exceeded expectations” and “the training that Bond delivered which improved the relationship between the coaches and the athletes was part of this journey.” [S4].
Impact 3. Enhancing mission-critical operations in ESA personnel through increasing job control. In 2018, two teams at the ESA’s Astronaut Training Centre in Cologne (Spacecraft Communicators, who communicate with the astronauts on-board the International Space Station (ISS); and Bio-Medical Engineers, who represent the Medical Operations community in the Flight Control Team) underwent an organisational restructure. Having heard about Bond’s research at the Association for Contextual Behavioral Science (ACBS) conference in Seville (2017), Antonio Fortunato, Deputy Lead of the Astronaut Operations Team from ESA, approached Bond to see if he could help them facilitate the integration of their highly skilled mission-critical personnel into one division.
The proposed restructure at ESA, including the need to integrate mission critical teams, left employees feeling uneasy, to the extent that some were leaving the organisation as a result of the proposed changes. Bond and colleagues worked with Fortunato, and key employees at ESA, to design and manage an organisational change strategy that facilitated employees’ understanding for the need for this organisational restructure, and to identify and mitigate perceived safety concerns. Fortunato states that it was Bond’s “evidence-based approach to enhancing job control that led us to better define role specifications, management skills, job discretion abilities, and helped us to integrate the new structures, teams, and processes.” According to Fortunato this successful outcome was not at all assured, and he was particularly pleased to notice how “restructured teams interacted more effectively and creatively to ensure our astronaut’s health, safety, and efficient work” [S5].
ESA personnel reported that ISS mission critical operations improved as a result of Bond’s restructured strategies and Fortunato asserts that this occurred because of the enhanced job control experienced by the mission-critical personnel. Firstly, this job control allowed staff opportunities to make decisions based on their expert knowledge, skills and abilities. Fortunato states “The impact of the restructure was most salient as the team’s new sense of autonomy allowed them to effectively define the required changes in processes and procedures, which translated in meaningful proposals to the management team.” Secondly, this job control allowed staff to communicate more effectively with the astronauts. Fortunato continues “In addition, given this heightened sense of autonomy and agency, they found that they were more receptive to, and better able to probe, the moods of astronauts and communicate with them more effectively and efficiently, providing a more conducive environment for astronauts to conduct effective operations in the complex technical environment of the International Space Station” [S5]
Due to the success of the ESA project and evidencing the value that the ESA placed upon Bond’s worksite intervention, ESA and their partner agencies (e.g., the Austrian Space Forum, 2019/20) commissioned Bond to undertake further consultancy work.
5. Sources to corroborate the impact
S1. Confirmation on Bond’s impact on the HSE’s Steering Committee for the Management Standards for Stress and the impact of the HSE on organisational approaches to managing employee stress: Testimonial, Steve Lee, former Senior Occupational Psychologist, HSE.
S2. Evidence of Bond’s ongoing impact on HSE approach to promoting the Stress Management Standards: See HSE Management Standards Workbook, Tackling Work-Related Stress Using the Management Standards Approach, (March 2019) p. 36
S3. Evidence of the impact of Bond’s leadership intervention with coaches in the BPA TT Team; Report by Greg Baker, BPA’s TT Organisational Behaviour Programme, p. 14-19
S4. Confirmation on Bond’s impact on the BPA TT medal take: Testimonial, Dr Tim Pitt, former Performance Psychologist at English Institute of Sport.
S5. Confirmation on the impact of Bond’s strategies for restructure at the ESA: Testimonial, Antonio Fortunato, Deputy Lead of the Astronaut Operations Team at the European Space Agency (Cologne, Germany).
- Submitting institution
- Goldsmiths' College
- Unit of assessment
- 17 - Business and Management Studies
- Summary impact type
- Societal
- Is this case study continued from a case study submitted in 2014?
- No
1. Summary of the impact
Bond and colleagues’ research has led to the development of a novel workplace psychological skills training approach, and associated psychometric instruments, which has contributed to a compelling evidence base on psychological intervention with employees. This, in turn, has transformed the practice of: (1) a global community of specialist workplace trainers; (2) educators of trainee psychologists on Higher Education (HE) courses; and (3) a Swedish not-for-profit organisation offering free to use self-development apps.
2. Underpinning research
General context: Acceptance and commitment therapy (ACT), a strand of cognitive behavioural therapy (CBT), was originally developed for use on a one-to-one basis to support individuals seeking help in relation to their experiences of psychological distress (e.g., depression, anxiety, psychosis etc.). ACT works by enhancing individuals’ ‘psychological flexibility’, which is defined as the ability to act for what one values, even in the presence of difficult thoughts and emotions, which in turn, has been shown to enhance wellbeing and behavioural effectiveness outcomes across a variety of clinical and non-clinical contexts. The first book on ACT, published by the originator Hayes, was released in 1999 and a growing body of literature supported its efficacy as a therapeutic intervention technology. However, at this point, ACT had not been tested in the workplace, which was surprising because earlier forms of CBT had been adapted for workplace use and had been shown to be highly effective at enhancing employee wellbeing and performance. Furthermore, the construct of psychological flexibility (the proposed mechanism of change in ACT) was underdeveloped and the psychometric instruments designed to measure it were often not demonstrating the necessary qualities of sound measurement tools.
Developing an ACT workplace intervention model: In response to the first lacuna, Bond and Bunce initiated a programme of research that tested the efficacy of ACT as a workplace psychological skills training approach. Using brief exercises and techniques, a group-based format and a delivery schedule involving sequenced, three-hour training blocks, their randomised controlled trial (RCT) in 2000 tested the efficacy of an ACT intervention that was less focused on addressing psychological distress (i.e., life limiting mental health issues) and more focused on workplace wellbeing (i.e., training professionals to adopt more helpful mindsets for achieving their work goals). Working with staff within a highly competitive media organisation, Bond and Bunce’s RCT demonstrated that a workplace ACT intervention did enhance these employees’ wellbeing and performance, which had not previously been demonstrated using an RCT [R1]. Their findings served as the ‘proof of concept’ for dozens of subsequent ACT workplace intervention studies [R6] and formed a compelling research base for practitioners and trainers who went on to apply their validated intervention in professional programmes around the world. Bond then authored a book chapter [R2] that described the intervention programme in detail and contributed to multiple training protocols and manuals that are now used in the workplace and other non-clinical contexts.
Developing and measuring psychological flexibility. Bond and Bunce’s RCT was unique in demonstrating the role of psychological flexibility as the psychological process by which their ACT workplace intervention improved wellbeing and performance [R1]. However, at the time of publication, the concept of psychological flexibility was underdeveloped, and the psychometric instrument used to measure its improvement lacked the rigour to satisfyingly assess the construct and thus the robustness of its claim to be a key mechanism of change for ACT. To further develop the concept, Bond’s work refocussed psychological flexibility away from simply a willingness to experience difficult thoughts and emotions, to recognising this skill as being needed to allow a person to pursue their meaningful values and goals [R3]. It was this recognition, facilitated by the ACT workplace training model, that so readily enabled the application of ACT beyond the clinical consulting room and crucially, allowed other practitioners to tailor Bond and Bunce’s intervention to their own work context. By identifying and leading the effort to solve the conceptual and psychometric shortfalls of the existing measure of psychological flexibility, Bond and colleagues went on to design multiple, well-validated psychometric instruments. Amongst these is the Acceptance and Action Questionnaire-II (AAQ-II) [R4], which has been the most extensively utilised measure of psychological flexibility in clinical, community, and workplace settings since publication in 2011 (having been cited 3021 times). A version of this measure designed specifically for the workplace, the Work-related Acceptance and Action Questionnaire (WAAQ) [R5], is also widely utilised (cited 155 times since 2013). These well-validated instruments have allowed researchers to robustly define, assess, and enhance their ACT and CBT interventions, with the knowledge that no other psychological mechanism of change has greater empirical support [R3].
Summary. Bond’s reputation as a pioneer in workplace psychological skills training interventions is demonstrated through the 963 citations of his original research paper [R1], and is consistently sustained in his continued research programme [R2-R6]. This work has also resulted in a new understanding of psychological flexibility and ways to measure it rigorously. These achievements have facilitated a suite of training techniques that extends ACT’s effectiveness from clinical settings, by tailoring its exercises so they improve the psychological health and performance of people through workplace training.
3. References to the research
R1. Bond, F., & Bunce, D. (2000). Mediators of change in emotion-focused and problem-focused worksite stress management interventions. Journal of Occupational Health Psychology, 5(1), 156-163.
R2. Bond, F. W., & Hayes, S. C. (2002). ACT at work. In F. W. Bond & W. Dryden (Eds.), Handbook of brief Cognitive Behaviour Therapy (pp. 117-140). Chichester, England: Wiley.
R3. Hayes, S. C., Luoma, J. B., Bond, F. W., Masuda, A., & Lillis, J. (2006). Acceptance and commitment therapy: Model, processes and outcomes. Behaviour research and therapy, 44(1), 1-25.
R4. Bond, F., Hayes, S., Baer, R., Carpenter, K., Guenole, N., & Orcutt, H. et al. (2011). Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance. Behavior Therapy, 42(4), 676-688.
R5. Bond, F. W., Lloyd, J., & Guenole, N. (2013). The work‐related acceptance and action questionnaire: Initial psychometric findings and their implications for measuring psychological flexibility in specific contexts. Journal of Occupational and Organizational Psychology, 86(3), 331-347.
R6. Macías, J., Valero-Aguayo, L., Bond, F. W., & Blanca, M. J. (2019). The efficacy of functional-analytic psychotherapy and acceptance and commitment therapy (FACT) for public employees. Psicothema, 31(1), 24-29.
*All outputs available on request.
4. Details of the impact
Bond and colleagues’ research programme has produced both the evidence-based training approach for improving employee psychological skills, and the psychometric instruments needed to demonstrate how those improvements occur [R1, R2, R3, R4, R5, R6]. This work has impacted the practice of: (1) a global community of specialist ACT trainers focussed on improving the lives of people at work; (2) educators of trainee psychologists on HE courses who offer specialist training on workplace wellbeing; and (3) a Swedish not-for-profit organisation offering free to use self-development apps to create positive change in the lives of individual users.
Impact 1. A global community of specialist ACT trainers. Evidence of Bond and colleagues’ efficacious ACT interventions in workplace settings has influenced the demand for, and practices of, specialist trainers who can help employees to develop psychological skills for managing the increasing challenges and complexities of their workplace settings. Indeed, Professor Steve Hayes, creator of ACT and a world leader in psychological service delivery, states that “Bunce and Bond’s 2000 research paper, Mediators of change in emotion-focused and problem-focused worksite stress management interventions …opened the door to a workplace training approach that has had a significant impact on the world of work.” Hayes continues: “His [Bond’s] openness to sharing and training helped lead to a world community of ACT trainers. This includes scores who work with employees to improve wellbeing and performance.” Speaking specifically to impact over the REF period, Hayes states “The main ACT association has grown 36% to about 9,500 members; the list of recognized trainers is up over 50%; there are now chapters in 27 countries in addition to the US and the UK and nearly every one of these has someone doing ACT in the workplace. His [Bond’s] work on stress in the workplace, on measures of psychological flexibility, and on the relation of psychological flexibility processes to worker effectiveness has given ACT developers and trainers a clear target and a focus they did not have before. Organizational consultants around the world have been influenced as a result.” [S1].
The world community of ACT trainers discussed by Hayes, consists of approximately 100 accredited ACT trainers, located in 17 countries, and who are listed on the Association for Contextual Behavioural Science (ACBS) website (September 2020) [S2a], where Bond’s research papers, training protocols and psychometric instruments are recommended reading and resources for members [S2b, S2c, S2d].
Drawing on Bond and colleagues’ research, practitioners and accredited ACT trainers, like Dr Frederik Livheim, CEO Livskompass and Clinical Psychologist at The Karolinska Institute (KI) in Stockholm, Sweden have formed consultancy businesses that have impacted thousands of individuals over this REF period, August 2013-2020. Livheim states “My work…[has] been heavily informed by Professor Frank Bond’s research in this field; and, in particular, his work on psychological flexibility, and how he has evolved it to inform the use of ACT in the workplace and for employees. Through his work, I believe that I have been able to help thousands of people.” Livheim describes how Bond’s research has informed both his development of treatment protocols and his professional training activities in his consultancy work, over the last 10 years. Regarding protocol development, Livheim states “I created a detailed treatment protocol…named “ACT - to promote mental health, resilience and productivity” that works well for adults in their roles as employees and in their other life settings.” Livheim also notes how this protocol has been modified to benefit other recipients: “Given the success of this protocol…I led a team that adapted it to target troubled youth, ages 12-20 years, titled, “ACT – Living life full out.” Regarding training, Livheim continues that his initial protocol, in turn, has been used “for training more than 2,000 professionals in ACT, in a group format. They have then used this training in their own clinical work, as well as to train other professionals in ACT. In Sweden alone, our records, and ongoing collaborations, lead my team to estimate, with some level of precision, that somewhere between 300,000-600,000 people have been trained, using this group-based format.” [S3].
The wider adoption of Bond’s ACT workplace training methods is further evidenced in a sample of reviews for his practitioner-oriented books, including The Mindful and Effective Employee: A Training Programme for Maximising Wellbeing and Effectiveness using ACT Therapy (Flaxman, Bond, & Livheim, 2013) and The Mindfulness and Acceptance Workbook for Stress Reduction: Using ACT to Manage Stress, Build Resilience and Create the Life you Want (Livheim, Bond, Elk, & Hedensjo, 2018). Posted after 1st August 2013, readers note: “So far I have used it with one company with very positive results. They looked up to Bond and Flaxman’s research which impressed them.” (Amazon, reviewed in the UK 17th December 2013); “This was a really amazing book to learn more about how ACT can help employees and organizations...or just how mindfulness practices can help a different population.” (Amazon, reviewed in the United States, 15th April 2019). [S4a, S4b, S4c, S4d].
Impact 2. Educators of trainee psychologists on HE courses. Industry interest in Bond and colleagues’ ACT workplace training methods and psychometric instruments has led to this work impacting the practices of HE educators of trainee psychologists. For example, Dr Paul Flaxman, Chartered Occupational Psychologist and Reader in Organisational Psychology at City, University of London, states that “Since 2014, Bond’s research into ACT and psychological flexibility has directly informed my teaching on the MSc curriculum.” Flaxman goes on to give specific examples of how Bond and colleagues’ research papers are used in the curriculum of City’s MSc in Organisational Psychology, stating that in their module entitled Employee Well-Being “students complete an exercise that involves closely examining Bond’s research articles on the measurement of psychological flexibility, both in a general sense (Bond et al., 2011) and more specifically in relation to flexibility at work (Bond et al., 2013)” and “Bond’s co-authored article with Hayes and others (Hayes, Luoma, Bond, & Lillis, 2006) is considered a major ‘positioning’ paper when teaching about ACT and psychological flexibility. This paper is on our core reading list.” Flaxman indicates the reach of this work when stating that “Each year, we have around 45 MSc students who utilise these publications as part of their training” and concludes “In sum, I can confirm that Bond’s research explicitly informs the training I offer to trainee psychologists” [S5].
Impact 3. A Swedish not-for-profit organisation offering free to use self-development apps. Since 2018, Bond has worked with 29k, a not-for-profit organisation based in Stockholm, who provide free to use personal growth training programmes to create ‘meaningful change’ in the lives of individual users. 29k have adopted Bond and colleague’s research on ACT training and psychological flexibility to form the core structure of several cutting-edge wellbeing and self-development apps that are being created and implemented. Indeed, CEO and co-founder of 29k, Erik Fernholm, states his appreciation “of the role that Professor Frank Bond has had in informing our ‘group-based’ training apps, including ones that draw heavily on his research into psychological flexibility and ACT. Indeed, this work has contributed to at least three of 29k’s modules on topics such as stress reduction, Covid-19 recovery, and coping with distress.” Fernholm continues “Bond’s research has given us a new and fundamental way of measuring and conceptualising psychological improvements for our courses, such as on stress reduction. It also has informed us regarding a lot of content choices, UX-design, and how we produce our content. In short, working with Bond has significantly increased the scientific rigour and quality of our courses.” [S6].
As a result of Bond’s contributions, Fernholm describes how 29k have been able to have important real-world impact. In one major project, 29k implemented a wellbeing intervention for the Swedish government to “counteract rising sickness rates and promote a sustainable working life for all government sectors” [S7]. Fernholm states that “we have together been able to help the Swedish government implement a scalable, technically novel solution at a moment in time when so many of their employees are suffering.” He continues “10% of the governmental organizations in Sweden have now signed up to the stress reduction course since we launched it three months ago—which shows unprecedented uptake.” Furthermore, Fernholm notes that benefits of the apps go beyond the Swedish state: “As of January 2021, 29k’s app has had 60,000 downloads, and the feedback from the stress reduction courses has had very high ratings for “lovability” (> 4.5 on a 5-point scale), and users highly recommend the course to their peers. Perhaps most satisfyingly, these users also report significantly improved relationships with their colleagues and decreased stress levels.” [S6].
User reviews of the 29k apps from across the globe indicate their usefulness for helping people to reduce stress and live more meaningful lives. For example, the app “Grow, with others” has user reviews totalling well over 1000. Users note: “This app will guide you within to shed negative self talk and assist in unburdening your soul from deep wounds and giving back to yourself in a way that will make you feel whole.” (App Store, reviewed 8th February 2020); “This app is exactly what I needed. With the stressors in my life, big and small, I need tools to help me cope.” (App Store, reviewed 15th February 2020) [S8].
5. Sources to corroborate the impact
S1. Confirmation on Bond and colleague’s impact on workplace training and the subsequent growth of a community of specialist ACT trainers in this domain: Testimonial, Professor Steven Hayes, creator of ACT and world leader in psychological service delivery, University of Nevada, Reno.
S2. Data from ACBS website indicating the number of accredited ACT trainers and inclusion of Bond’s research papers, training protocols and psychometric instruments in recommended reading and resource lists. Retrieved 26th November 2020.
S3. Confirmation on Bond and colleague’s impact on the work of an accredited ACT trainer and his consultancy business: Testimonial, Dr Frederik Livheim, CEO Livskompass and Clinical Psychologist.
S4. Example reviews of Bond’s training manuals posted after 1st August 2013 on Amazon. Retrieved 26th November 2020.
S5. Confirmation on Bond and colleague’s impact on the content of a training course offered to trainee psychologists on a Higher Education programme: Testimonial, Dr Paul Flaxman, Chartered Occupational Psychologist and Reader in Organisational Psychology, City, University of London.
S6. Confirmation on Bond and colleague’s impact on 29k’s development of free self-development apps: Testimonial, Erik Fernholm, CEO and co-founder of 29k.
S7. Evidence of impact of 29K’s stress management training programme being taken up by the Swedish Government (Partsrºdet), Page from 29K’s website on Swedish Government project.
S8. Example reviews of 29k app posted after 1st August 2013 on Apple App Store.