Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning
- Submitting institution
-
University College London
- Unit of assessment
- 17 - Business and Management Studies
- Output identifier
- 10834
- Type
- D - Journal article
- DOI
-
10.1111/poms.12850
- Title of journal
- PRODUCTION AND OPERATIONS MANAGEMENT
- Article number
- -
- First page
- 1038
- Volume
- 27
- Issue
- 6
- ISSN
- 1059-1478
- Open access status
- Compliant
- Month of publication
- April
- Year of publication
- 2018
- URL
-
-
- Supplementary information
-
https://onlinelibrary.wiley.com/action/downloadSupplement?doi=10.1111%2Fpoms.12850&file=poms12850-sup-0001-AppendixS1.zip
- Request cross-referral to
- -
- Output has been delayed by COVID-19
- No
- COVID-19 affected output statement
- -
- Forensic science
- No
- Criminology
- No
- Interdisciplinary
- No
- Number of additional authors
-
2
- Research group(s)
-
-
- Proposed double-weighted
- No
- Reserve for an output with double weighting
- No
- Additional information
- -
- Author contribution statement
- -
- Non-English
- No
- English abstract
- -
