HCI, civic engagement and trust
- Submitting institution
-
The University of Lancaster
- Unit of assessment
- 11 - Computer Science and Informatics
- Output identifier
- 277561195
- Type
- E - Conference contribution
- DOI
-
10.1145/2702123.2702255
- Title of conference / published proceedings
- CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing
- First page
- 2833
- Volume
- -
- Issue
- -
- ISSN
- -
- Open access status
- -
- Month of publication
- March
- Year of publication
- 2015
- URL
-
-
- Supplementary information
-
-
- Request cross-referral to
- -
- Output has been delayed by COVID-19
- No
- COVID-19 affected output statement
- -
- Forensic science
- No
- Criminology
- No
- Interdisciplinary
- Yes
- Number of additional authors
-
3
- Research group(s)
-
G - Pervasive Systems
- Citation count
- 38
- Proposed double-weighted
- No
- Reserve for an output with double weighting
- No
- Additional information
- This extensive empirical research provides an in-depth understanding of the complex relationships between public authorities, maintenance organisations and the public engaged in the civic responsibilities of highways maintenance. In particular, it identifies practical considerations academic and industrial designers of civic engagement services should comprehend in order to provision tools that engender capabilities to facilitate greater levels of trust. Published in CHI conference, this work has led to significant impact in both academia and industry providing justification for on-going research projects totalling £388k in funding, consultancy and commercial products from InTouch Ltd, a transport sector technology provider.
- Author contribution statement
- -
- Non-English
- No
- English abstract
- -
