How UX Practitioners Produce Findings in Usability Testing
- Submitting institution
-
University of Nottingham, The
- Unit of assessment
- 11 - Computer Science and Informatics
- Output identifier
- 1333624
- Type
- D - Journal article
- DOI
-
10.1145/3299096
- Title of journal
- ACM Transactions on Computer-Human Interaction
- Article number
- 3
- First page
- 1
- Volume
- 26
- Issue
- 1
- ISSN
- 1073-0516
- Open access status
- Compliant
- Month of publication
- January
- Year of publication
- 2019
- URL
-
-
- Supplementary information
-
-
- Request cross-referral to
- -
- Output has been delayed by COVID-19
- No
- COVID-19 affected output statement
- -
- Forensic science
- No
- Criminology
- No
- Interdisciplinary
- No
- Number of additional authors
-
0
- Research group(s)
-
-
- Citation count
- 2
- Proposed double-weighted
- No
- Reserve for an output with double weighting
- No
- Additional information
- This is the first detailed video-based ethnographic study of usability testing (UT) in industry. UT is pervasively employed in industry to evaluate user interface designs and improve them. Any improvements to UT theory and practice must properly understand what is actually happening during testing. The study finds industrial UT involves many parameters NOT considered 'part' of testing in prior studies or in training materials on testing. The paper led to invited talks at UCC, University of Leicester, City University, and UCL.
- Author contribution statement
- -
- Non-English
- No
- English abstract
- -
