"Pick Someone Who Can Kick Your Ass" - Moneywork in Financial Third Party Access
- Submitting institution
-
University of Newcastle upon Tyne
- Unit of assessment
- 11 - Computer Science and Informatics
- Output identifier
- 271571-118651-1292
- Type
- D - Journal article
- DOI
-
10.1145/3432917
- Title of journal
- Proceedings of the ACM on Human-Computer Interaction
- Article number
- 218
- First page
- -
- Volume
- 4
- Issue
- CSCW3
- ISSN
- 2573-0142
- Open access status
- Compliant
- Month of publication
- December
- Year of publication
- 2020
- URL
-
https://doi.org/10.1145/3432917
- Supplementary information
-
-
- Request cross-referral to
- -
- Output has been delayed by COVID-19
- No
- COVID-19 affected output statement
- -
- Forensic science
- No
- Criminology
- No
- Interdisciplinary
- Yes
- Number of additional authors
-
5
- Research group(s)
-
C - Open Lab
- Citation count
- -
- Proposed double-weighted
- No
- Reserve for an output with double weighting
- No
- Additional information
- The paper contributes empirical insights on the deployment of a prototype banking mobile application. The app supported 14 people for 90 days with mental health issues carefully share information about their spending with a trusted ally. The paper points to design opportunities for innovative collaborative forms of ‘moneywork’ using the UK’s Open Banking Initiative. The paper received an Honourable Mention (top 5%) at CSCW’20, the premier conference for collaborative supported computer work. Financial research consultancy Touco have now launched the product informed by the findings. Money and Mental Health Policy Institute are using the findings in their UK advocacy work.
- Author contribution statement
- -
- Non-English
- No
- English abstract
- -